Grace Travel Mart - GTM Kerala, India was incorporated in 2009 as an inbound tour operator and destination management company specializing in group and FIT bookings. We are the appointed sales agent of Norwegian Cruise Line for Middle East and India, apart from an array of cruise holidays, we work with large number of hotels, resorts other tourism related services to India, especially Kerala.
Instigated by a team of professionals fortified with extensive experience in the concerned domain, the company offers supreme quality tourism services.
Our team comprised of professionals with years of experience in tourism. We maintain individual personel to handle specific products to ensure easy understanding and highest client satisfaction. In order to handle Arab customers, we maintain professionals who can easily communicate in Arabic during booking process and ground handling.
We are equipped with experienced staffs; they are fluent in Arabic and are well trained in dealing with Arab customers.
A group of well trained drivers with complete knowledge of each location, and most of them can fluent in Arabic, English and other colloquial languages. Our vehicle and drivers will be throughout with the guests during their trip and provide them proper guideline and take them to all places.
Our operation team available 24/7 to assist the guest, who can speak Arabic, English and other colloquial languages.We regularly conduct self-analysis based on the customer feedbacks received. This is followed by organized internal meetings and training programs for improving the weaker performance areas. Thus we have succeeded in garnering a group of ever-growing satisfied customers.
We maintain close relation with each hotels and its staff, this helps us to provide maximum satisfaction to our guests, free room upgrades, special arrangements etc
"We unflinchingly stay adhered to the values of dependence, transparency, mutual respect, and novelty. GT.M - has efficaciously prompted and preserved a positive relationship with its customers and every entity associated with it."
To unceasingly advance and gain recognition as the most dependable, affordable and inventive tourism service provider is what we strive for.
To redefine the whole existing concept of tourism by providing a new dimension to the quality of service provision is what we ultimately aim for. All our services and procedures abide inflexibly to eminence. Immense level of customer satisfaction is assured through effective communication channel. A company-wide policy stimulating joint performance accountability guarantees premier degree of professionalism in every facets.The intelligent people brimmed with innovation here leave no stone unturned to assure precisely customized touring options that meet your exact expectations. Knock us anytime for more details. It would be great to assist you for any type of your dream touring expeditions.
Each above value constituted the brand name and trust in GTM. Our buying power is closely related with our long term presence in tourism industry, product range and easy delivering options even during peak demanding periods. As we expanded our borders beyond Middle East long back, we wish to associate with leading travel companies and corporate of the region. Hence we wish to associate with your esteemed organization for travel related services. In turn we assure best possible services and rates.
Mr. RASHEED KAKKAT - (Managing Director)
rasheed@gtmglobal.co.in
+91 9605 951 111
Mr. Mohammed Rassal (General Manager)
rassal@gracetravelmart.com
+91 8129 382 888
Ms. ARYA SUMESH ( Reservation Executive)
reservation@gtmglobal.co.in
+91 9633 650 888
Ms. ROSMI PRAVEEN (Accounts)
accounts@gtmglobal.co.in
+91 9847 787 788
Mr. SOHIL SHANNU (Digital Marketing Manager)
sohil@gtmglobal.co.in
+91 9605 225 888
